Course Description

　Operations Bridge Manager (formerly known as Operations Manager i) is the core component of the Micro Focus Operations Bridge solution. This five-day, entry level, instructor-led training course offers technical personnel, who are new to Operations Bridge and Operations Bridge Manager, the opportunity to develop hands-on experience in applying the fundamental principles, methodologies, and capabilities for managing events using OBM.

This course includes hands-on labs that use the ITOM Container Deployment Foundation (CDF) platform and version 2019.08 of the OBM software.

Audience/Job Roles

This course is intended for:

 IT Tools engineers

 Operations staff

 Operations managers

 Availability engineers

 System administrators

 Network administrators

Course Objectives

Upon successful completion of this course, you should be able to:

 Use OBM to effectively identify, prioritize, and resolve events

     

 Create event dashboards to meet the information needs of specific users

 Identify the health of services and technology components based on Health Indicators (HIs) and Key Performance Indicators (KPIs) presented in OBM

 Create and use OBM performance dashboards

 Create and use OBM tools

 Manage OBM user access and permissions

 Deploy Monitoring configuration to SiteScope

 Create and tune OBM notifications

 Assign monitoring to CIs using Monitoring Automation (MA)

 Create Policy templates for monitoring Service/Process, Log files, SNMP Traps etc.

 Create Aspects and Management templates in for ease of Monitoring deployment

 Create and Exporting OBM Content packs

 Manage Downtime events and notifications

 Describe OBM Architecture and Deployment

 Use OBM Self-monitoring capability and monitoring Operations agent health

 Perform administration and troubleshooting tasks in OBM

Prerequisites/Recommended Skills

To be successful in this course, you should have the following prerequisites or knowledge:

 IT operations principles and practices

 Systems and network administration

 Industry-standard operating systems

 Network, system, and application monitoring principles and practices

 

 

 

 

 

 

 

 

 

 

 

     

 

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