Course Agenda:

Monday, January 17, 2022 To Thursday, January 20, 2022

1:00 PM To 6:00 PM

(UTC+08:00) Singapore

Course Descriptions:

Participants in this training will learn how to implement and configure Service Management Automation X (SMAX) suite deployed in a container on public / private cloud or on premise. This course is a mixture of lectures and lab exercises. The lab exercises will give hands on experience with SMA stack. Students will execute all lab exercises from a pre-installed latest version of SMAX (version 2021.05).

Course Targeted Audience:

System Administrators and Service Management Consultants responsible for installation, configuration and administration of SMAX suite deployed in a container on public / private cloud or on premise.

Course Objectives:

Upon successful completion of this course, you should be able to:

• Describe the key features of Service Management Automation X suite
• Describe the architecture of CDF and Service Management Automation X suite
• Configure BO on a pre-installed SMAX
• Create New application using SMAX Studio
• Configure various complex use cases by writing advanced business rules
• Integrate SMAX suite with any 3rd party software which supports REST API transactions
• Integrate SMAX with connect it for data exchange with SM for e.g. using Evolution scripts
• Integrate with Operations Orchestration, UCMDB, Email Integration

Course Pre-Requisites / Recommended Skills:

This course is designed for users who have good understanding of Linux Administration, Understanding of Amazon Web Services and Service Management Tools. Users who are familiar with IT Service Management (ITSM) Information Technology Infrastructure Library (ITIL) concepts and want to learn how install, configure and administrator new Service Management Automation X suite.

Students are to complete the following Level 360 courses:

• SMAX Technical Deep Dive Training 2021, Level 360
• SMAX Technical POC Training 2021, Level 360
• SMAX Technical POC Training Knowledge Check 2021, Level 360
• Operations Orchestration (OO) Technical Essentials Training, Level 360 (while this is not required by the program, it will be helpful for the training if it covers Integrations)

Important Notes:

1. Micro Focus Partner Portal Person Legal ID / SABA Learner ID is a mandate field required during registration.
2. Student who completes full training sessions will receive training credit.
3. Close registration date is 7 January 2022, 6pm SG time.

 

For more information, you may contact ellen.lim@microfocus.com