Course Description

This five-day, advanced, instructor-led course is designed for technically experienced Operations Bridge Manager (Formerly known as Operations Manager i) 10.x administrators and support personnel. It covers advanced concepts, principles, methodologies, and hands-on configuration of the OBM software and solutions. In addition, this training provides an opportunity for OBM administrators to learn how to extend the value of their current implementation using custom event handling and integration with other applications.

This course includes hands-on labs that use the ITOM Container Deployment Foundation (CDF) platform and version 2019.08 of the OBM software.

Audience/Job Roles

This course is intended for:

• IT Tools engineers
• Operations staff
• Operations managers
• Availability engineers
• System administrators
• Network administrators

Course Objectives

Upon successful completion of this course, you should be able to:

• Describe, configure, and troubleshoot Configuration Item (CI) resolution
• Describe, configure, and troubleshoot Event Type Indicators (ETI) resolution
• Describe, configure, and troubleshoot the primary stages of the event pipeline
• Create and tune Topology Based Event Correlation (TBEC) correlation rules
• Create and tune Stream Based Event Correlation (SBEC) correlation rules
• Create and tune Time Based Event Automation (TBEA) automation rules
• Create and tune event suppression rules
• Customize the way health information is processed and displayed in OBM
• Create OBM custom actions
• Create an event processing customization based on an existing script
• Use advance policy management and Management templates
• Create and deploy Policy templates for Data collection using:

1. Measurement Threshold Policy Template
2. REST Web Service Policy Template
3. Database Policy Template
4. Structured Log File Policy Template

• Configure Metric Streaming on nodes using Intelligent Data Lake (Collect Once – Store Once) data source.
• Troubleshoot issues with OBM

Prerequisites/Recommended Skills

To be successful in this course, you should have the following prerequisites or knowledge:

• IT operations principles and practices
• Systems and network administration
• Industry-standard operating systems
• Network, system, and application monitoring principles and practices

 M120 -Operations Bridge Manager Software 2019.x Essentials

OBM200 -Operations Bridge Manager Software 2019.x Advanced