Tackle Service Management at ESM Encore Day
Your service management teams get requests from all corners of the business.
Customers want them to fulfill requests accurately and fast. Meanwhile, the IT team is on a constant search for information, often being asked to resolve the same issues over and over. And keeping up with the latest version—does it ever end?
Hiring more staff and adding tools were once your only options. Not anymore. Simplify service desk management by addressing these three business needs:
- Provide users with self-learning, self-service.
- Eliminate endless implementation cycles.
- Strategically manage costs, change, and IT assets.
To help you meet these needs, we’re hosting an entire day laser focused on Enterprise Service Management. Pop into the Virtual Universe Platform anytime throughout the day to access content that helps you create superior user experiences.
If you haven’t registered for Universe yet, no problem! You can do so in a few clicks here. If you’ve already registered, you’re ready to go. Start exploring now.